Operations Manager

TDS is seeking a seasoned Operations Manager to help lead & drive excellence within our professional services organization. Many of the key operational aspects of TDS will report into this role – specifically Workforce Planning, Project Delivery, Resource & Performance Management – and they will work closely with TDS senior management to plan & manage growth initiatives while driving profitability and operational efficiency.

Successful candidates will bring a professional image and approach to the role, with experience interacting with clients, partners and prospects as a critical success factor. Experience working in a fast-paced, IT services firm is a big plus. This is an exciting opportunity for a professional to play a key role in landing new business, maximizing resource utilization, controlling costs, and improving the bottom line as the organization expands.

Job Requirements:

  • Candidates must be collaborative leaders with strong client-facing, communication, project documentation, organizational, and follow-up skills.
  • They should be adept at coordinating with technical teams while ensuring project milestones are met and on budget.
  • This will be a full-time salaried role with opportunities for performance bonuses that are tied to operational efficiency and profitability.
  • The role is based in our NYC office & will require occasional travel to projects in North America.

If you are interested in this position, please send a resume to [email protected].

Fiber Technician

TDS seeks a Fiber Specialist to join our Data Center Solutions team. This is an ideal opportunity for someone with 1 to 3 years of Low-Voltage Cabling experience. Candidates must be hands-on and willing to travel. We have openings in Northern Virginia, Dallas, Phoenix, Chicago, Atlanta and Memphis.

Responsibilities:

  • Install Fiber cable in accordance with industry standards and customer specifications.
  • Understand and be able to follow fiber trunk pull diagrams.
  • Troubleshoot faulty fiber optic cable.
  • Be proficient in utilizing various testing methods and equipment such as VFL, Power Meter and OTDR.
  • Install and maintain network-related hardware.
  • Fiber splicing experience a plus.

Requirements:

  • Candidates must be collaborative team players who are willing to roll up their sleeves and be hands-on while installing cabling and equipment but also possess excellent client-facing, communication, project documentation, organizational, follow-up and Microsoft Office skills – particularly Excel, for the project management aspect of this position.
  • Training and certifications are encouraged and fully reimbursed to help foster individual career development and enhance the knowledge base of our team.
  • We are looking for an enthusiastic, Fiber Technician who has strong communications skills and an excellent work ethic and desire to learn and grow.

If you are interested in this position, please send a resume to [email protected].

Administration & Accounting Assistant 

A rewarding opportunity for a detail oriented Professional who has organizational, analytical and relationship management skills to provide operational support in a fast paced and rapidly growing corporate environment!

TDS is seeking an Administration & Accounting Assistant to help with operational support of our growing organization. Working closely with management, this role will be key in ensuring finance, HR and resource management are in sync and working seamlessly. Successful candidates will bring attention to detail, familiarity with various software platforms and a sense of ownership in how they approach this opportunity. Primary responsibilities will include:

Accounting Tasks and Client Invoicing

  • Responsible for the accurate and timely invoicing process, ensuring that all client services and internal expenses are billed correctly, promptly and collected. Entering all accounting and bookkeeping requirements in our TDS systems.
  • Reconcile and track invoices in accounting software, resolving discrepancies and following up with clients when necessary.
  • Refine invoice procedures to improve efficiency and compliance with financial policies and industry regulations.

HR and Onboarding New Employee Requirements

  • Payroll
  • Benefits
  • Systems

Internal Resource Timekeeping (When I Work/ADP Workforce Now)

  • Ensure all timesheets are accurately completed, verifying the recorded hours against project requirements and company policies.
  • Submit finalized timesheets to the payroll department on time to ensure timely and accurate employee compensation.
  • Enter and update employee work hours in ADP Workforce Now, ensuring proper classification of regular hours, overtime, and paid time off.
  • Generate reports on employee work hours, overtime, and attendance trends to support workforce planning and budgeting decisions.

Manage the Expense Reporting and Approvals

  • Review and approve expense reports submitted by team members, ensuring they comply with company policies, and verifying receipts and expenditures.
  • Address any discrepancies or issues with submitted expenses, working with the team to clarify and resolve concerns.
  • Prepare and organize expense reports for senior management.

Secondary Responsibilities: Other Areas to Assist

  • Coordinate and arrange travel for team members, including booking flights, securing transportation, and accommodations.
  • Ensure travel schedules align with project timelines and operational needs, adjusting plans when necessary to accommodate changing requirements.
  • Assist employees with travel-related inquiries, including reimbursement requests, and itinerary modifications.

If you are interested in this position, please send a resume to [email protected].

Data Center Technician

TDS seeks a motivated and organized professional to join our Data Center Solutions team. This is an ideal opportunity for someone with 1 to 3 years of data center technician experience. Candidates must have some data center support experience including hands-on cabling infrastructure and data center equipment installation experience. We have openings in Northern Virginia, Dallas, Phoenix, Chicago, Atlanta and Memphis.

Responsibilities:

  • Installation and maintenance of data center infrastructure including servers, racks, network equipment and related hardware.
  • Understand and Install infrastructure cabling.Perform regular maintenance, troubleshooting and remediation within the data center.
  • Understanding of power and cooling.
  • Proficiency utilizing DCIM tools as well as a ticketing system such as ServiceNow® and Jira.
  • Fiber testing experience a plus.
  • Willing to travel.

Requirements:

  • Candidates must be familiar with patching schedules, relevant project documentation and typical hardware install, move, add, change (IMAC) events that take place in a data center. This individual will have the opportunity to grow their career.
  • Candidates must be collaborative team players who are willing to roll up their sleeves and be hands-on while installing cabling and equipment but also possess excellent client-facing, communication, project documentation, organizational, follow-up and Microsoft Office skills – particularly Excel, for the project management aspect of this position.
  • Training and certifications are encouraged and fully reimbursed to help foster individual career development and enhance the knowledge base of our team.
  • We are looking for an enthusiastic, high-energy data center technician who has strong communications skills and an excellent work ethic and desire to learn and grow.

If you are interested in this position, please send a resume to [email protected].